Warranties and Support


  • 2 year fair use warranty on the Vilistus digital sampling unit (DSU)
  • 2 year fair use warranty on all sensors
  • free lifetime Mind Mirror and Vilistus Pro software updates      

User Manuals

Mind Mirror 6 User Manual

This professionally written, comprehensive, downloadable PDF document covers use and operation of the hardware and software.


Awakened Mind Self-Training Guide

Features tips and techniques for attainment of the Meditation, Awakened Mind, Evolved Mind, and Gamma Synchrony brainwave patterns.

Instructional Videos

This free series of instructional videos brings the User Manual to life in short takes. Includes longer videos for advanced self-trainers. As the software advances, new selections are added to the series.

Terms and Conditions of Sale

This document explains the 14-day return policy and more.
Terms and Conditions of Sale - updated 0
Adobe Acrobat Document 155.1 KB
Effective date: November 17, 2021
Policy Change on Warranty Repairs.pdf
Adobe Acrobat Document 142.1 KB

Customer Support

Judith Pennington (U.S.)

founder of IAM and

co-designer of the Mind Mirror software

  • works hands-on with customers
  • quality control and shipping
  • training seminars
  • paid-for mentorship program

Technical Support

Stephen Clark (U.K.)

software engineer and

Vilistus/Durham Systems co-owner

  • free lifetime technical support
  • via email, Skype and TeamViewer
  • online training in biofeedback and neurofeedback